Contact Us


For a minimal fee, call 855.657.8588 to hear your card balance and the last 5 transactions as well as speak to a customer service representative for any other inquiries. This information is available to you 24 hours a day, 7 days a week. Your Vantage Credit Union Mastercard Reloadable Card account number and some of the information requested when you ordered the card are required for authentication.


To dispute a transaction or other general correspondence:

Card Services
P.O. Box 7235
Sioux Falls, SD 57117-7235

When contacting us, please provide your:
*   Name
*   Last 8 digits of your prepaid card number
*   Preferred method of contact (email, phone, U.S. Mail, etc.)
*   Please help us by providing as much information as you can.